Shipping & Return Policy

Last Updated: [11/12/2025]

1. Shipping Information

We ship to all cities in Morocco.

Shipping Time

  • Major cities: 2–4 days
  • Other regions: 3–7 days

Shipping Fee

  • Fixed amount (ex: 30–40 Dh) depending on region
    OR
  • Free shipping above (ex: 500 Dh)

2. Order Tracking

You will receive a confirmation message once your order is shipped.

3. Return Policy

You can return your item within 7 days if:

  • The item is defective
  • Wrong item received
  • Item not as described

To start a return, contact us with your order number and photos.

4. Return Conditions

  • Item must be unused
  • Original tags and packaging must be included

5. Return Shipping

Depending on the case:

  • If the error is from us → Free return
  • If the customer changes mind → Return shipping may be paid by the customer

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